Tag Archives: ITIL

What we got wrong building our Tableau service

Hi I spend a lot of time talking to other companies about how to put together a decent Tableau Centre of Excellence. And that’s cool. I love to help people and I also learn a ton from all the other … Continue reading

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The Three Levels of Tableau Support

Hi all, Let’s talk a bit more about how to build a top Tableau support team. This post focuses on the support my team provides to our user base. At the moment we have just over 1000 Tableau Desktop users, … Continue reading

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Tableau on Tour Keynote Speakers – Some Suggestions

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Hi all, I love the Tableau Conference. But I also have a lot of fun at the smaller “Tableau On Tour” events. In particular I love the keynote speeches. We’ve had some crackers recently, with particular recent favourites being Tim … Continue reading

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Empowering Your Tableau Users With Makeovers & Proactive Support

Hi all, More on building that dream Tableau Centre of Excellence function. I’ve previously posted about how to structure your support team and ways to build user engagement with “Tableau Champions”, this post focuses on how you can use Tableau’s … Continue reading

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Building user engagement with Tableau Champions

Hi all, More on building an enterprise Tableau Centre of Excellence. That’s pretty much all I know about hence why I seem to be writing about it a lot… This is a short post about an initiative that is proving … Continue reading

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How to Build a Tableau Support Team

Hi So you want more about how to build that awesome enterprise Tableau service? No? Oh. Well tough – I’m gonna crack some more knowledge eggs on yo ass. That’s what the kids say these days isn’t it? This time, it’s a … Continue reading

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How To Train Your Tableau Users

Hello there, More tips coming to help you build that dream Tableau Server setup in your global Enterprise…. This time we focus on training. Training is a critical subject. It won’t take long before someone asks you about your strategy … Continue reading

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